Download | Duration: 00:04:33

In this Tripodcast Dick Ollek tackles a difficult question - what IS the cost of quality? If we hit 85% or 90% is the cost to reach 100% too high? Or is the cost of NOT pursuing 100% too high? Listen in as Dick Ollek explains what the real cost of quality is all about.

This is our last Tripodcast for 2009. Dick, Ron and I want to thank you for your support for these past 50 episodes. When we started out we really weren't sure what would happen. But the journey has been exciting and far exceeded our expectations. We are looking forward to 2010, and have several exciting new things planned. The free Tripodcasts will continue each week, and we hope you will continue to listen to us and that you will tell your friends and colleagues about the program.

We are putting together a CD with all 50 Tripodcasts so that you can take us with you. This will be available in late January - watch for an announcement at www.tripodcast.com. There will be a lot more coming in the next few months. Please be sure to subscribe to these free Tripodcasts so you don't miss any of it!

From all of us to you and your families - Have a safe, joyous, and wonderful holiday season. We look forward to seeing you again in 2010!
Dick Ollek, Ron Segura, David Holly