Download | Duration: 00:09:07

Dick Ollek talks with Todd Hopkins of Office Pride about his part if the Supervision Seminar at the upcoming BSCAI Convention.

Friday, October 21

Supervision Seminar - 1:30 p.m. – 4:15 p.m.

Employee Communications
Todd Hopkins, CBSE, Office Pride Commercial Cleaning

Learn why poor employee communication is so costly, as well as strategies for effectively communicating with all of your employees. Discussion topics include strategies for properly addressing complaints, creating accountability and earning respect, overcoming fear and intimidation and establishing employee expectations.

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