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Dick Ollek talks with Jim Harris about his presentation at the upcoming BSCAI Convention in Las Vegas.

Improve Productivity, Maintain Quality
Jim Harris, CBSE, Janitronics, Inc.
The BSC industry continues to experience profit, growth and retention challenges from price competition, customer disloyalty, cost escalation and a variety of other factors. This session focuses on improving productivity without losing quality at the facility level and will identify the organizational support necessary to reach and sustain optimum productivity while remaining flexible to shape costs to meet drastic program cuts. The session will also define productivity, clean and cleaning and discuss well-known “systems thinking” processes as utilized by the world’s most successful organizations specializing in operational efficiencies.

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