Tripodcast Episode 213 - What Are YOU Doing About Customer Service?
Download | Duration: 00:05:29
Dick Ollek, CBSE, says you don't necessarily need a Customer Relations Specialist. But, you DO need to understand what customer relations is about and how your company is doing.
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Posted by David Holly at Sunday, February 26, 2012 11:00 PM 
Categories: Customer Satisfaction, Sales, In-House, BSC, Distributor, Management
Categories: Customer Satisfaction, Sales, In-House, BSC, Distributor, Management
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