Tripodcast.com

Tripodcast Episode 222 - What Do You Mean Systems & Processes?

David Holly — Mon, 21 May 2012 04:00:00 GMT

Almost every successful organizaton has a set of systems and processes that define how things from HR to administration, finance, and more should be managed. While it's easier to begin when the company is small and grow the systems and processes as the business grows, it is not the only way. In this Tripodcast Dick offers some tips and techniques for putting together your own set of systems and processes to help guide your company's growth.

Audio & video Tripodcast. Click HERE to vsit the Tripodcast site.

This Tripodcast is sponsored by Consutants In Cleaning LLC.

Dick Ollek, Consultants In Cleaning LLC, provides personalized telephone and on-site consulting to companies of all sizes that want to move their organizations forward in profitable sales growth and improved Human Resources and Administrative procedures. He has a proven track record in assisting companies produce double digit sales growth and double digit percentage increase in profit. No long term consulting contracts are required.

In addition, he produces “to the point, industry specific DVDs and CDs” at very affordable pricing. After nearly 50 years in the industry, Dick knows the issues related to Building Service Contracting and gets right to the point in these helpful learning tools. Visit them at www.consultantsincleaning.com.

Tripodcast Episode 221 - How Are You Adapting to Change?

David Holly — Mon, 14 May 2012 04:00:00 GMT

The only constant is change... right? Well, what are YOU doing to adapt to change? In this Tripodcast, Dick Ollek, CBSE, challenges us to look at how we adapt to change. He offers some tips and strategies to make change more palatable.

Audio & video Tripodcast. Please click HERE to visit our site.

This Tripodcast is sponsored by Consutants In Cleaning LLC.

Tripodcast Episode 220 - The Wisdom of The Ages...

David Holly — Mon, 07 May 2012 04:00:00 GMT

Dick Ollek shares the Wisdom of the Ages... "There ain't no free lunch"... If you want it to happen, you have to make it happen. Dick offers some suggestions for how to make it happen...

Audio & video Tripodcast. Click HERE to visit our website.

This Tripodcast was sponsored by Consultants In Cleaning LLC. They provide personalized telephone and on-site consulting to companies of all sizes that want to move their organizations forward in profitable sales growth and improved Human Resources and Administrative procedures. They have a proven track record in assisting companies produce double digit sales growth and double digit percentage increase in profit. No long term consulting contracts are required.

In addition, they produce “to the point, industry specific DVDs and CDs” at very affordable pricing. After nearly 50 years in the industry, Dick knows the issues related to Building Service Contracting and gets right to the point in these helpful learning tools.

Visit Consultants In Cleaning, LLC at: http://www.consultantsincleaning.com or give Dick a call at: 573-873-9500.

Tripodcast Episode 219 - Ask WHY... Five Times...

David Holly — Mon, 30 Apr 2012 04:00:00 GMT

Dick Ollek, CBSE, has been running cleaning businesses since ... well for a very long time. One of the things he has learned over the years is that when you ask "why", the first answer is usually NOT the RIGHT answer... So, he asks again, and again, and again... usually around the fourth or fifth time he asks "Why?", he gets to the root of the issue. Some good stuff here - let's listen in...

This is an audio and video Tripodcast. Click HERE to visit our site to get both versions. Or Visit us at http://www.tripodcast.com.

This Tripodcast was sponsored by Consultants In Cleaning LLC. They provide personalized telephone and on-site consulting to companies of all sizes that want to move their organizations forward in profitable sales growth and improved Human Resources and Administrative procedures. They have a proven track record in assisting companies produce double digit sales growth and double digit percentage increase in profit. No long term consulting contracts are required.

Tripodcast Episode 218 - Adjusting the Altitude of your Attitude

David Holly — Mon, 23 Apr 2012 04:00:00 GMT

In this Tripodcast, Dick Ollek continues his look at our attitudes. This time, he challenges us to raise the "altitude" of our "attitude". WIth a series of simple questions, Dick leads us to see where we are right now and how we can raise the altitude of our attitudes!

This is a video & audio Tripodcast. Click HERE to visit our site at www.tripodcast.com.

This Tripodcast was sponsored by Team Software - www.teamsoftware.com.

Since introducing our first system in 1988, TEAM Software has grown to provide a host of intuitive technology solutions, ensuring that building service and security contractors remain competitive--and continue to grow--despite shrinking margins and increasing competition.

TEAM takes great pride in offering building service and security contractors the most powerful, fully integrated software products on the market. From bidding to scheduling to automated timekeeping, payroll and job costing, TEAM has a solution to every labor and financial management issue. TEAM also provides a wide variety of additional services, including application hosting, consulting services and custom programming. It is our goal to maximize customers' efficiency in order to lead them to more profit.

Please visit Team Software at www.teamsoftware.com.
Or,see them at the BSCAI Executive Seminar in May:

Copyright 2009 - 2011 All Rights Reserved Don't Panic Productions, Inc.

Tripodcast Episode 217 - Garbage... That's Right... Garbage...

David Holly — Mon, 16 Apr 2012 04:00:00 GMT

How would you react if someone came into your living room and dumped a pile of garbage on the floor? What would you say if someone came into your office and dumped a load of garbage into your mind? That's what Dick Ollek, CBSE, Consultants In Cleaning, is asking in this Tripodcast. What happens and how do you avoid it?

Audio and video Tripodcast.

This Tripodcast is sponsored by Team Software and their new eHub Mobile solution.

As more and more internet users join the workforce, they expect information to be available to them online. By meeting this employee need, your company can realize big savings by eliminating paper and manual processes. TEAM makes relevant information available to your workforce online through eHub.

eHub is a web site customized with your company’s logo, colors and homepage text. eHub displays information stored within WinTeam, our core management system. View & request changes to basic HR information, such as address, phone number and e-mail address

Workflow intelligently routes these requests to the proper person in your organization for approval
Changes can be automatically imported to employee’s master file in WinTeam
View schedule
View hourly benefit balances, such as available vacation time
View & print pay stub
View & print W2
Check the status of a change request

Supervisor users can:

View employee contact information
View & modify schedules for payroll & billing
View & print management reports
Request additional coverage on behalf of customers
Approve requested work from customers

eHub also includes Customer Self Service. Click here for more Click here for more information information.

See Team Software at the upcoming BSCAI Executive Seminar - visit www.bscai.org for more information.

Tripodcast Episode 216 - Staying the Course in Difficult Economic Times

David Holly — Mon, 09 Apr 2012 04:00:00 GMT

As contractors, many of us are guilty of trying to grab any new business we can find when the economy turns sour. Dick Ollek, CBSE, of Consultants in Cleaning, challenges that impulse. In this Tripodcast, he offers five questions to ask ourselves before going after a new type of business.

This Tripodcast was sponsored by Team Software. TEAM provides software solutions and associated services that streamline operations and administrative processes, saving your staff valuable time and arming your executives with powerful data to make smart business decisions. Our goal is to help your organization increase efficiency and realize more profit. At TEAM, we recognize that we’re in business to serve our customers. That is why outstanding customer service is our top priority, always. We invite you to learn more about our products and service philosophy by perusing our Web site: www.teamsoftware.com

Audio and video Tripodcast. Visit us at www.tripodcast.com

Tripodcast Episode 215 - What Are Your Employees Saying?

David Holly — Mon, 19 Mar 2012 04:00:00 GMT

Your employees probably see your client - certainly the building occupants, much more often than you do. Dick Ollek, CBSE, asks - "What are they saying?" How do their comments reflect on your company or organization? DIck offers some important training tips to be sure you are comfortable with what they are saying.

Audio & video Tripodcast - click HERE to visit our website - www.tripodcast.com.

Tripodcast Episode 214 - The Problem of the Day

David Holly — Mon, 12 Mar 2012 04:03:00 GMT

What happens when one of your managers brings you a problem? Do you offer a solution and take the problem off the manager's hands? Dick Ollek, CBSE, suggests just the opposite - he points out this is an excellent learning experience for the manager. In this Tripodcast, Dick offers some suggestions for how you can maximize that learning experience.

Audio and video Tripodcast. Please click HERE to visit www.tripodcast.com.

Copyright 2009 - 2011 All Rights Reserved Don't Panic Productions, Inc.

No Tripodcast This Week

David Holly — Mon, 05 Mar 2012 04:00:00 GMT

To all of loyal subscribers, I am sorry there will be no Tripodcast this week - March 5th. Regualr Tripodcasts will resume next Monday - March 12th. I appreciate your understanding as I deal with a family crisis.

Thank you,

David Holly

Copyright 2009 - 2011 All Rights Reserved Don't Panic Productions, Inc.

Tripodcast Episode 213 - What Are YOU Doing About Customer Service?

David Holly — Mon, 27 Feb 2012 04:00:00 GMT

Dick Ollek, CBSE, says you don't necessarily need a Customer Relations Specialist. But, you DO need to understand what customer relations is about and how your company is doing.

Audio & video Tripodcast. Click HERE to visit www.tripodcast.com. And if you are not a subscriber yet, please look to the right hand column, enter your email address, and click subscribe. This will ensure you get these Tripodcasts every Monday morning. Thank you for subscribing!

Copyright 2009 - 2011 All Rights Reserved Don't Panic Productions, Inc.

Tripodcast Episode 212 - Turning Prospects into Customers

David Holly — Mon, 20 Feb 2012 04:00:00 GMT

Ron Segura, President of Segura and Associates, helps us understand how to identify prospects and then turn those prospects

This is an audio Tripodcast.

Copyright 2009 - 2011 All Rights Reserved Don't Panic Productions, Inc.

Tripodcast Episode 211 - How will you choose to start your day tomorrow?

David Holly — Mon, 13 Feb 2012 04:00:00 GMT

Dick Ollek, CBSE, Senior Partner at Consultants In Cleaning, talks about choice. He illustrates his points with a gripping story about Jerry. This is a story that will make you think about how YOU will choose to start YOUR day tomorrow.

Audio and video Tripodcast. Clcik HERE to visit www.tripodcast.com

Copyright 2009 - 2011 All Rights Reserved Don't Panic Productions, Inc.

Tripodcast Episode 210 - More Powerful PowerPoints

David Holly — Mon, 06 Feb 2012 01:50:31 GMT

PowerPoint presentattions are becoming expected for proposals as well as business reviews. Clients demand effective presentations. In this Tripodcast Ron Segura, President of Segura & Associates, provides some simple usable tips to help you deliver more effective presentations with your very next meeting.

Tripodcast Episode 209 - What Do You Do When Your Employees Call In...?

David Holly — Mon, 30 Jan 2012 04:00:00 GMT

Dick Ollek, CBSE, President of Consultants In Cleaning shares several techniques for preventing absenteeism. Starting with an attitude of "helping" the employee get to work, Dick describes several methods for ensuring your accounts are fully staffed every night.

Tripodcast Episode 208 - Do you know the benefits of doing business with your company?

David Holly — Mon, 23 Jan 2012 04:00:00 GMT

What are the benefits of doing business with your company? Are you confusing features with benefits? In this Tripodcast, Ron Segura explains the difference between a feature & a benefit and suggests four potential benefits customers might be looking for.

Tripodcast 208 - Martin Luther King Day

David Holly — Mon, 16 Jan 2012 04:00:00 GMT

We will not be publishing a Tripodcast today in respect of the Martin Luther King Holiday.

Look for the next Tripodcast on Monday January 22, 2012.

Copyright 2009 - 2011 All Rights Reserved Don't Panic Productions, Inc.

Tripodcast Episode 207 - Do You Want a Raise?

David Holly — Mon, 09 Jan 2012 04:00:00 GMT

Happy New Year and welcome to the first Tripodcast of the New Year and the start of Tripodcast Series 5.

You might be looking ahead to the new year, planning some changes, considering your efforts and results. You might even be thinking about a raise... Dick Ollek, CBSE, joins us in this Tripodcast to help you understand HOW to get that raise.

Audio and Video Tripodcast. Click HERE to visit Tripodcast.com.

Tripodcast Episode 206 - Merry Christmas & Happy Holidays!

David Holly — Mon, 26 Dec 2011 04:00:00 GMT

We wish you a very Merry Christmas and a wonderful Holiday Season. We hope you have a wonderful time with family and friends and look forward to seeing you in the New Year with a brand new series of Tripodcasts.

Best wishes!

David, Dick, and Ron

Copyright 2009 - 2011 All Rights Reserved Don't Panic Productions, Inc.

Tripodcast Episode 205 - Dealing With Customer Complaints

David Holly — Mon, 19 Dec 2011 04:00:00 GMT

Ron Segura, President of Segura & Associates, joins us to talk about dealing with customer complaints. He presents a simple mnenomic to help remember the steps to effectively deal with the most difficult and challenging complaints.